Depending on the volume of orders we receive, processing times for orders will vary. Please allow 1 – 3 weeks for your items to be created, processed and packaged for shipping.

Shipping

Your orders will be shipped and tracked through DHL Express after they have been processed.

To track your order or see your order status, please visit DHL’s website at https://www.dhl.com and enter your tracking number in the space provided on the right sidebar of the homepage. Alternatively, click the tracking link in your Shipment Confirmation email.

Shipping Estimates

• Lagos: 1-4 working days
• Other States: 2 – 3 working days
• International: 4 – 7 working days

The cost of shipping is calculated at the point of checkout and is dependent on your country and region

For express order processing please email info@toksbyjane.com 

Delivery

Your order will be delivered during working days and may require a signature

Depending on your country, public holidays may impact delivery timelines. Kindly note that Sisijane has no control over additional delays as a result of this.

Customs and Duties

Kindly note that international orders may be subject to additional customs tax and duties depending on the laws within the recipient country. We have no control over what charges may be applied to your order, but we advise that before placing an order you consult the customs office in your country for additional clarification. All additional custom charge is the customer’s responsibility.